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News & Updates


Sun Life to make changes to the reimbursement of CPAP machines

November 10, 2020

Effective Jan 1 2021 Sun Life will no longer reimburse CPAP machines for a diagnosis of a mild obstructive sleep apnea defined as Apnea-Hypopnea Index (AHI) of under 15

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Sun Life to extended over-age coverage for students

September 30, 2020

Sun Life are extending over-age student coverage from September 1, 2020, to December 31, 2020. This is to help students who qualify remain healthy and safe

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Strategy for Employee Mental Health – Free Video

September 21, 2020

Workplace Mental Health Fundamental video is a great place to start developing a strategy towards supporting workplace mental health

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Extended Health Policy Update

September 21, 2020

Effective Dec 1 2020, SunLife will update contract wording to allow Nurse Practitioners to prescribe supplies and services, where provincial law allows

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Mental Health Resources For Employers and Employees

August 4, 2020

One stop resource center from employers and employees to access support for Mental Health. Click the link to see manager resource videos, virtual health care, and more

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Lumino Health Centre

July 28, 2020

Lumino Health is a SunLife innovation that provides a wealth of information. The website provides information on health and wellness, including resource links, articles, and more. www.LuminoHealth.ca

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Out of Country coverage for Students studying abroad

July 24, 2020

Based on the travel advisories from the Government of Canada, Sunlife has put a hold on approving any coverage extension requests for students traveling abroad

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Extend Health Spending Account credits for 12 months

July 9, 2020

If you offer a Health Spending Account to your employees, you now have the option to extend the deadline to use these credits by 12 months

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Continuing Group Benefits for employees on reduced hours of work

July 7, 2020

SunLife changed the length of benefits continuance from 3 to 6 months for employees working reduced hours due to Covid. After 3 months, plan admins are to update salaries for premium payment purposes

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SunLife to provide 3 mental health webinars this summer

July 6, 2020

Plan members will have access to 3 mental health webinars this summer • Managing anxiety as the world re-opens, • Mental wellbeing during trying times • Connection between mental & financial health

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Premium credits: update for June

June 11, 2020

Sun Life announced earlier today: - 25% of Dental premium - 5% of Extended health premium

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May premium credits for Extended Health and Dental

May 14, 2020

SunLife will continue to provide premium credits to clients for the month of May

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Organizational Health Fundamentals During COVID-19

April 30, 2020

How employers can focus on communication, culture and access to care to support employee health and improve resilience in the organization

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Premium credits for dental and extended health care

April 17, 2020

Sun Life is offering premium credits for non-refund dental and health premiums

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Lumino Health is a free platform that contains an array of resources to help Canadians on their health journey

April 9, 2020

Find articles, videos, podcasts and open threads on health topics that matter to you

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Lumino Health Virtual Care

April 6, 2020

Lumino Health Virtual Care is launching beginning Thursday, April 9, 2020 for your plan members. Free for you and your family until June 1, 2020

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Video: Supporting Employee Mental Health

April 1, 2020

A video on supporting employee mental health is now available

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Free pharmacy home delivery

March 27, 2020

Together with McKesson Canada and Rexall Direct, Sun Life offers plan members free home delivery of prescription drugs if their local pharmacy cannot deliver.

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Coverage For Virtual Services

March 26, 2020

Sun Life extends coverage for virtual services

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Premium payments & renewal flexibility

March 25, 2020

Sun Life releases statements concerning premium payments and renewal flexibility: Groups with more than 50 employees

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Premium payments & renewal flexibility

March 25, 2020

Sun Life releases statements concerning premium payments and renewal flexibility: Groups with less than 50 employees

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