Business Assistance Program

Your clients with Life Insurance through Benefits by Design (BBD) Inc. and Empire Life automatically have access to a BAP through HumanaCare. 

A BAP provides employers and business owners access to accredited professionals and experts from a variety of fields to help them navigate complex problems that arise within their business, including:

  • Legal issues, such as employee terminations or conflicts, contractor issues, and more
  • Financial concerns, including cash flow issues or cost of terminations
  • Human Resources (HR) questions and concerns
  • Confidential employee referrals to counselling services for up to 3 hours 

All calls for assistance are directed to a trained intake specialist through a confidential, toll-free number. Clients wishing to access their BAP services through HumanaCare should call 1-800-661-8193 or visit for more information.